Shipping & Returns
This item is final sale and is not returnable, but please contact us if you have any problem with your order. See the Returns & Exchange Policy for more details.
We adhere to a strict no return or exchange policy in order to:
- Keep our prices accessible for all of our clients.
- Our handmade items are all final sale, which means that you will be the very first to own and wear the item you purchase. This exclusivity is a unique aspect of our products that we take great pride in.
- Reduce our carbon footprint as much as possible.
- We are a micro team, returns and exchanges take a major set back on our business.
Care Guide
Our jewelry is tarnish-resistant and long-lasting when cared for properly!
- Sterling silver loves being worn and it is mostly waterproof. Oils from your skin help prevent silver tarnish... so wear it often!
- Wearing whilst showering or washing your hands can help remove any built-up residue (from lotion, hand sanitizer, dirt, etc.). You can polish your jewelry as many times as natural wear occurs.
- Store your CLEAN and DRY jewelry in your DON925 bag, zip bag or an air-tight container, away from humidity and moisture. If it’s in an airtight container, it won’t have a chance to react and tarnish.
Give it extra love now and then with:
- Our DON925 silver polishing cloth. Polish your jewelry as natural wear occurs.
- DIY Electrolytic Method: Cover a small bowl with foil, add dish soap + baking soda + hot water + jewelry, let jewelry sit for 3-5 minutes. Rinse and dry thoroughly with a soft cloth. (Do not use for oxidized-finish jewelry, instead use a silver polishing cloth).